The floating bus stop on Chiswick High Road is loathed by residents. Standing sandwiched between the road and the cycle lane gives many a sense of anxiety and fear; they feel vulnerable. The short zebra crossing is unnerving; if the bus stop is full or near full, passengers worry about having enough room to let people off the arriving bus and reach the short zebra crossing, while they are queueing to get on the bus. Their anxieties are frequently mocked; their fears are decried; cycling lobbyists shriek that accidents are rare, there are more risks from cars on the road. A TfL study bullishly argued that the risks were low and that floating bus stops were safe; its report had to be withdrawn twice because it was so flawed; it then had to withdraw its claims and admit that floating bus stops are not safe. Cllr Joanna Biddolph knows that Chiswick residents are not stupid and regrets that TfL and other cycling lobbyists have lacked empathy and instead have been gaslighting them.
Failure to comply with British Standards BS8300-1 section 6.2.2
The floating bus stop on Chiswick High Road in Chiswick Gunnersbury ward does not comply with BS8300-1:2018 Design of an accessible and inclusive built environment Section 6.2.2 on bus stops which states: So, that's another fail for Chiswick Gunnersbury says Cllr Joanna Biddolph.
Failed: no early engagement - before installation - with community groups including blind or partially sighted and disabled people: https://assets.publishing.service.gov.uk/media/61d32bb7d3bf7f1f72b5ffd2/inclusive-mobility-a-guide-to-best-practice-on-access-to-pedestrian-and-transport-infrastructure.pdf
Failed: does not comply with BS8300-1:2018 section 6.2.2 which states "pedestrians should have access to and from the bus stop without crossing cycle routes". https://www.thenbs.com/PublicationIndex/documents/details?Pub=BSI&DocId=320519
TfL's flawed report
- "TfL also admitted on Monday that some data in a previous report on bus stop bypass implementation was incorrect, with 37 stops out of 121 included in error." Campaigners Criticise Government Guidance on Floating Bus Stops as ‘Shambolic’: Insight blog, Safer Highways, 28th January 2026
- "Separately, TfL admitted on Monday that data used for "implementation dates of some of the bus stop bypasses had been recorded incorrectly". At least 37 bus stops out of 121 included in a TfL report were included in error." : Calls to withdraw fresh floating bus stop guidance: Harry Low, BBC News, 27th January 2026
- "TfL forced to correct report claiming floating bus stops are safe but London Mayor Sadiq Khan refuses to withdraw it despite TfL admitting yet more of the study could be inaccurate and that it cannot say how much of it is inaccurate." SEJ on X, Social Environment Justice, 25th January 2026
- "Sir Sadiq Khan accused of deception after refusing to withdraw ‘error-riddled’ safety review": TfL forced to correct ‘dodgy’ report claiming floating bus stops are safe: Steve Bird, The Telegraph, 24th January 2026
Media coverage:
- Edinburgh: 'I'm a disabled Edinburgh resident - just walking to the bus stop is dangerous': Isla Storie, Edinburgh Live, 7th June 2026
- London, Corporation of London, Blackfriars: Is this London’s most ‘nightmarish’ crossing? We went to find out: Brooke Davies, Metro, 22nd May 2026
- London, Corporation of London, Blackfriars: London cycleway plan to go ahead after pause: Ben Lynch, BBC News, 17th May 2026
- London: Row breaks out over protected cycle lanes beside Hyde Park that include four 'floating' bus stops: Ross Lydall, The Standard, 3rd February 2026
- London: Sadiq Khan's floating bus stops that leave Londoners dicing with death breach safety standards - after data showed 60 per cent of cyclists refuse to give way on them: Jon Brady, Daily Mail, 2nd February 2026
- Scotland, Edinburgh: Floating bus stops a 'severe danger' to people with sight loss, charity warns: Lewis Michie, STV News, 30th January 2026
- London: Calls to withdraw fresh floating bus stop guidance: Harry Low, BBC News, 27th January 2026
- London: TfL forced to correct 'dodgy' report claiming floating bus stops are safe: Archive version: Steve Bird, The Telegraph, 26th January 2026
- London: Full danger of floating bus stops not disclosed: Steve Bird, The Telegraph, 22nd June 2024
- London: ‘Floating’ bus stops ‘feel dangerous’ as unruly cyclists refuse to give way to pedestrians: Steve Bird, The Telegraph, 6th January 2024